❓ Frequently Asked Questions

Welcome to the Kitchen Royalty FAQ page. We've gathered answers to our most common customer questions. If you don’t see what you’re looking for, feel free to contact us!

❓ 1. What products do you sell?

We specialize in kitchen essentials including cookware, bakeware, utensils, and food prep tools for home chefs and bakers.

❓ 2. Where do you ship?

We ship across the USA, Europe, and many international destinations.

❓ 3. Do you offer free shipping?

Yes, we offer free standard shipping to the USA and Europe.

❓ 4. How long does shipping take?

USA orders typically arrive in 7 business days; Europe orders take up to 15 days. International orders may vary by destination.

❓ 5. How do I track my order?

Once your order is shipped, we’ll email you a tracking number. You can also visit our Track Order page.

❓ 6. What is your return policy?

Returns are accepted within 30 days of delivery. Items must be unused and in original packaging.

❓ 7. How do I request a return?

Contact us at kitchenroyalty@hotmail.com with your order number and reason for return.

❓ 8. Are your products dishwasher safe?

Many of our products are dishwasher safe. Please check individual product descriptions for care instructions.

❓ 9. Do you offer bulk or wholesale pricing?

Yes, we offer wholesale options. Please email us for details.

❓ 10. What payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover, and PayPal.

❓ 11. Can I change or cancel my order?

If your order hasn’t shipped yet, we may be able to cancel or modify it. Contact us as soon as possible.

❓ 12. My item arrived damaged. What should I do?

Contact us with photos and your order number within 5 days of delivery, and we’ll resolve it quickly.

❓ 13. Do you offer gift wrapping?

Currently, we do not offer gift wrapping, but our packaging is clean and presentable.

❓ 14. Are your materials food-safe?

Yes, all our products are made with FDA-approved, food-safe materials.

❓ 15. Do you have a physical store?

No, we operate exclusively online to provide the best pricing and service.

❓ 16. Can I subscribe to your newsletter?

Yes! Subscribe at the bottom of our homepage to receive news, recipes, and exclusive discounts.

❓ 17. Are your products eco-friendly?

We prioritize sustainability and source eco-friendly, reusable products whenever possible.

❓ 18. Do you offer seasonal promotions?

Yes! Keep an eye on our homepage and newsletter for seasonal sales and discount codes.

❓ 19. How do I contact customer service?

You can email us at kitchenroyalty@hotmail.com or call +1 914-655-8051.

❓ 20. What is your company address?

Kitchen Royalty LLC
2061 SW Savage Blvd,
Port St. Lucie, FL 34953